Big Data to drive spending on management information systems to US$9.3bn by end of 2018
Banks will increase their spending on management information systems (MIS) to improve analytics
Currently, banks' biggest challenges are revenue generation and risk and compliance management, but they are set to spend more on technology tools to tackle these. Big Data will dramatically extend their ability to enhance areas of the business such as web security, customer analytics and compliance, which will lead to further investment. After spending growth of more than 4 percent between 2011 and 2013, growth is expected to accelerate between 2014 and 2018, with the growth rate ranging between 5.3 percent and 6.4 percent.
"Creating a Big Data project is not just a technology issue though," says Jaroslaw Knapik, senior analyst, financial services technology, Ovum. "Data can only be trusted when there are people directly accountable for its accuracy and it is formally governed through its lifecycle. The ideal solution requires a combination of people, processes and technology."
It is essential for banks to understand their data, as knowing whether it is structured or unstructured will dictate their architectural and analytical approach. Banks are capturing more data than they are used to, beyond risk and marketing information, and the process of analysing it is likely to be iterative and exploratory.
Knapik concludes: "Data from customers, banking channels, back-office systems and third-party sources can yield significant insights that are useful for customer marketing, risk management, and infrastructure optimisation, alongside a host of other areas."
Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions. Its research draws upon over 400,000 interviews each year with business and technology, telecoms and sourcing decision-makers, giving Ovum and its clients unparalleled insight, not only into business requirements but also the technology that organizations must support. Ovum is an Informa business.
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