- The Orange Expert Assistance service includes specialist customer service representatives who will provide personalised care and support to help smartphone customers
- As part of this dedicated support, Expert Assistance will also provide remote assistance, allowing agents to connect over the network to customers' devices to solve issues, just like an IT help desk
- Expert Assistance, part of the Orange Care portfolio of after sales care services, revolutionises customer care and support to ensure that customers' needs are met and exceeded throughout their lifetime with Orange
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