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Tunisiana frees subscribers from inflexible payment schemes
Nokia Siemens Networks’ combined pre and post pay solution brings greater choice and flexibility
"Tunisiana wants to remain the market innovator with new valueadded services and tariff models," said Hatem Mestiri, chief technology officer, Tunisiana. "Nokia Siemens Networks' unified charging and billing solution will underpin a range of innovative and flexible services, not to mention enable credit control across our customer base, that will improve our competitiveness and service differentiation."
"Making the shift to a customercentric approach brings significant advantages such as improved efficiency and reduced operational costs," added Houssem Eddine Ben Othman, country director for Tunisia at Nokia Siemens Networks. "Additionally, a shorter time to market with offtheshelf marketing scenarios will enable Tunisiana to generate new revenue streams and reduce churn."
To help Tunisiana undertake this shift, Nokia Siemens Networks is deploying its modular and scalable charge@once unified charging and billing solution, providing a riskfree and smooth migration towards a convergent charging and billing environment that can serve any kind of network. The solution provides Tunisiana with a '360° online view' of the customer and its layered architecture allows operators to offer the same services to all types of customers, whether prepaid, postpaid or hybrid.
For example, with the solution Tunisiana can set personal limits on the amount of mobile data traffic, provide separate billing for business and private use of the same phone, or support community charging and shared accounts between the members of families or enterprises.
Tunisiana is the first private telecom operator in Tunisia, launched in May 11th 2002 with a capital of 330 millions TND, Tunisiana becomes leader in August 2008 achieving MS of 50,53%. In 2006, Tunisiana launched the GPRS and EDGE technologies, two years later it covers 98% of the territory for GSM GPRS and 38% for EDGE. Competitiveness, customer service and network coverage quality placed TUNISIANA well ahead of the competition with 52,04% MS (May end 2009) www.tunisiana.com
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