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Nokia Siemens Networks

Nokia Siemens Networks increases China Unicom 3G service quality

Real-time traffic analysis optimizes network, resolves customer complaints faster

(PresseBox) (Espoo, )
China Unicom's subscribers in Shanghai now enjoy more consistent, higher quality and faster mobile broadband services, thanks to proactive troubleshooting and faster customer support. Nokia Siemens Networks' realtime traffic monitoring and analysis tool was implemented in April 2010 ahead of the Shanghai World Expo and has since increased service quality.

"We were looking for an effective radio traffic monitoring tool with zeroerror tolerance to ensure service quality for our customers during Shanghai Expo," said Hou Wenjun, optimization manager, Shanghai Unicom. "Nokia Siemens Networks' platform provided a comprehensive view over service quality over the last mile to our customers. It
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.