China Unicom's subscribers in Shanghai now enjoy more consistent, higher quality and faster mobile broadband services, thanks to proactive troubleshooting and faster customer support. Nokia Siemens Networks' realtime traffic monitoring and analysis tool was implemented in April 2010 ahead of the Shanghai World Expo and has since increased service quality.
"We were looking for an effective radio traffic monitoring tool with zeroerror tolerance to ensure service quality for our customers during Shanghai Expo," said Hou Wenjun, optimization manager, Shanghai Unicom. "Nokia Siemens Networks' platform provided a comprehensive view over service quality over the last mile to our customers. It
"We were looking for an effective radio traffic monitoring tool with zeroerror tolerance to ensure service quality for our customers during Shanghai Expo," said Hou Wenjun, optimization manager, Shanghai Unicom. "Nokia Siemens Networks' platform provided a comprehensive view over service quality over the last mile to our customers. It
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