Nokia Siemens Networks enhances Telkomsel’s convergent charging solution in Indonesia
Charge@once premium enables Telkomsel fast time-to-market thanks to its rich features and tools that enable quick adaptation of charging services. The solution offers sophisticated, best-in class online rating, online credit limit supervision, and advice-of-charge notification to provide cost control and increasing pricing transparency for Telkomsel’s customers, while reducing credit risk for the operator. Targeted tariff plans, bonus schemes and hybrid offers help improve customer loyalty and increase average revenue per user.
"We value our customers and want to give them the freedom to choose the kind of services and plans that suit their individual needs. Nokia Siemens Networks charging solution enables even greater customer centricity and provides us a platform to achieve sustained growth and new revenue streams," said Arman Hazairin, VP Information Technology, Telkomsel. "We are operating in a competitive market and thanks to this solution, we will be able to extend and differentiate our offering."
"Our solution helps operators to quickly react to changing market demands, increase customer loyalty, and succeed in their business," said Joseph O’Konek, Head of Business Support Systems Business Line, Operations and Business Software, Nokia Siemens Networks. "Charge@once premium supports Telkomsel’s day-to-day operations with real-time functionalities and flexibility required in this customer-focused business."
Under the agreement, Nokia Siemens Networks provides Telkomsel also with implementation services, project management of the installation, commissioning, telco integration, supervision and acceptance activities in the project.
Nokia Siemens Networks creates OSS/BSS multi-vendor software solutions for charging, service management and network management to improve operators’ business performance. The company is a significant player in the OSS/BSS market with more than 600 network management customers and more than 280 service management installations. Nokia Siemens Networks is the number 1 prepaid and charging supplier serving more than 400 million online customers. More than 200 operators use our leading-edge charging and care solutions.
Telkomsel is the leading operator of cellular telecommunications services in Indonesia with 44 million customers or around 55% market share. Telkomsel provides GSM cellular services in Indonesia, through its own nationwide Dual band 900/1800 MHz GSM/GPRS/Wi-Fi/EDGE/3G network, and internationally, through 268 international roaming partner in 155 countries (end of 2006). Telkomsel is the first operator in Indonesia to launch 3G services in September 2006 and has the biggest 3G community with 3.25 million subscribers in 49 cities. Telkomsel has the largest network coverage of any of the cellular operators in Indonesia, providing network coverage to over 90% of Indonesia's population and is the only operator in Indonesia that covers all of the country's provinces and counties, and all sub-counties ("kecamatan") in Sumatra, Java, and Bali/Nusra.
Nokia Siemens Networks
Nokia Siemens Networks is a leading global enabler of communications services. The company provides a complete, well-balanced product portfolio of mobile and fixed network infrastructure solutions and addresses the growing demand for services with 20,000 service professionals worldwide. Nokia Siemens Networks is one of the largest telecommunications infrastructure companies with operations in 150 countries. The company is headquartered in Espoo, Finland. www.nokiasiemensnetworks.com