Nokia Siemens Networks has been selected by China Mobile Group Beijing Ltd. (CMBJ) to provide its Usability Consulting Service, focusing on the company s color ring back tone service and web portal user experience. The optimization project has resulted in monthly revenue of some functions increased by 2 - 4 times, while subscriber activity levels and customer satisfaction have also dramatically improved.
With the rapid rate of change in mobile communications technology, services are no longer limited to voice communication, but have evolved from standardization to customization and personalization and as a result enhanced user experience has become a critical
With the rapid rate of change in mobile communications technology, services are no longer limited to voice communication, but have evolved from standardization to customization and personalization and as a result enhanced user experience has become a critical
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