Press release BoxID: 170462 (NetQoS Inc.)
  • NetQoS Inc.
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  • 78746 Austin, TX
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  • Chandra Hosek
  • +1 (512) 334-3713

NetQoS Performance Center Metrics Available in Microsoft System Center Operations Manager 2007

Combination Simplifies Network and Application Performance Management and Improves Troubleshooting for Network and Operations Teams

(PresseBox) (READING, UK, ) Operations managers and network engineers can now view key performance metrics from NetQoS® Inc. alongside system and network management reports from Microsoft Corp. in order to reduce mean-time-to-repair (MTTR) and improve application delivery.

The NetQoS Management Pack for Operations Manager 2007 combines application response time, link traffic analysis, and device performance metrics from the NetQoS Performance Center into the Microsoft System Center Operations Manager console. The combination will enable operations teams to provide superior network and application services via an enterprise view of the relationship between infrastructure use and application performance.

"Microsoft System Center Operations Manager 2007 monitors servers, applications, and clients across the enterprise to provide an end-to-end view of the health of an organization's IT environment," said Robert Reynolds, director of System Center product management at Microsoft Corp. "With the combination of NetQoS Performance Center views and passive performance data collection with System Center Operations Manager, customers have rich capabilities to quickly identify the performance-related events that are having a detrimental impact on service quality."

The combination provides an at-a-glance view of network, server, and application performance across an organization with continuously updated summary reports, including performance by application, incidents by network, and top enterprise protocols. This diagnostic data along with real-time alerts on performance degradations will help operations teams decrease MTTR and improve operational efficiency and collaboration. For more detailed troubleshooting and analysis, each view in System Center Operations Manager 2007 provides a direct link to the NetQoS Performance Center and its component modules.

"Combining performance metrics with fault-based metrics has become a necessity rather than a luxury to effectively manage today's complex networks and ensure optimal application delivery," said Gordon Daugherty, vice president of corporate development for NetQoS. "The ability to view NetQoS Performance Center data in System Center Operations Manager 2007 is an important step in enabling IT operations teams, especially those in larger organizations, to manage their networks for application performance. Rather than using multiple consoles and products for troubleshooting, operations teams can now view all the information they need to solve problems from a single platform."

The NetQoS Management Pack for Operations Manager 2007 is available now and free of charge to NetQoS and Microsoft customers. NetQoS is a Microsoft Systems Center Alliance partner. Visit NetQoS at the Microsoft Management Summit 2008, to be held April 28-May 2 in Las Vegas.

About NetQoS Performance Center
The NetQoS Performance Center unlocks the intelligence needed to quantify network and application performance across an entire organization with end-to-end application response time monitoring, network traffic analysis, device performance management, long-term packet capture and analysis, and VoIP performance monitoring. Via a single Web-based management console, the NetQoS Performance Center integrates the data in customized views to help organizations optimize application delivery, solve problems faster, mitigate the risks from change, and make the most efficient use of resources. With role-specific views for different groups in an IT organization, such as network engineering, operations, IT service managers, and IP telephony management, the NetQoS Performance Center enables staff at all levels to:

- Measure end-user application response times
- Provide consistent application service delivery
- Understand how infrastructure changes affect network and application performance
- Isolate performance problems to the application, server, or network
- Identify the applications and users consuming bandwidth, and when
- Avoid unnecessary WAN costs
- Correlate network performance to VoIP call quality of experience
- Manage the convergence of voice, video and data
- Identify virus or denial of service attacks and unauthorized application usage

NetQoS Inc.

NetQoS provides network performance management software and services that improve application delivery across the world’s most complex networks. More than 800 service providers, government agencies, and large enterprises – including half of the Fortune 100 – use the NetQoS Performance Center to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin, American Express, Hilton Hotels, Siemens, Boeing, Deutsche Telekom, NASA, and Barclays Global Investors. Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore. For more information, visit or call (877) 835-9575.
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