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Cutting costs and services not the way to speed growth, says AOTMP survey

(PresseBox) (New York / London / Paris / Tokyo / Gothenburg / Macau / Hong Kong, ) MDSL, the leading provider of international Telecom Expense Management (TEM) and Market Data Management (MDM) solutions, revealed the findings of new AOTMP research showing that lack of visibility into US enterprises' telecom expenses is the primary driver behind global Telecom Expense Management (TEM) implementations.

According to AOTMP research, 50 percent of enterprises researched cited improving telecom service and asset visibility as their top objective for international TEM deployment, while only 41 percent saw reducing telecom costs as their primary goal. Twenty-nine percent were focused on deploying new technologies in order to increase overall business efficiency.

The findings were mirrored in a recent AOTMP State of the Industry webinar, where the majority of respondents (33 percent) said that spend visibility and business intelligence were the most critical driver for deploying a TEM solution internationally, while only four percent saw TEM as a way of reducing headcount or as an outsourcing mandate.

The AOTMP paper Global TEM: Conquering Time-to-Deploy Pitfalls, stated: "The North American perspective on global TEM is driven by experiencing financial and operational successes. This TEM progression is one method of TEM globalization." According to Timothy C. Colwell, AOTMP's SVP of Global Information Management, "Telecommunications is a global business asset. A well planned and executed TEM program enables businesses to gain and maintain control over this valuable asset".

TEM technology and services are known and widely adopted in North America, with nearly three-quarters of the Fortune-500 currently utilizing a TEM supplier's technology or services in some capacity. The AOTMP paper explores the different elements of a successful TEM program and provides insight into the challenges and timeframes of Global TEM implementation, including a checklist for companies planning international TEM deployments.

Ben Mendoza, MDSL CEO and founder commented: "it's good to see US companies rejecting savage cuts in headcount and services as the way forward. Unlike their counterparts in the troubled Eurozone, US enterprises appear to be planning for stability, cost transparency and investment in cost-control over the long-term in order to stabilise their businesses in the current international downturn.

He continued: "Our own experience shows US corporates taking an intelligent long-term view in implementing enterprise-wide telecoms applications which will save them millions of dollars. The example quoted in this white paper realized tangible savings of approximately $8 million, with 11.6 percent savings against a total telecom spend of $44 million in Year One alone. Overall, since the start of the program the business efficiencies introduced through the MDSL TEM solution have successfully reduced total telecom spend by approximately six percent ".

He added: "TEM is still an emerging market in Europe. The intelligence provided in this research into US deployments and the expertise we've gained pioneering the field in the USA will stand us in good stead as the UK and continental markets develop".


AOTMP, headquartered in Indianapolis, IN, is a leading authority on driving efficiency and performance into enterprise fixed & mobile telecom environments. AOTMP's proprietary framework, methodologies and industry best practices bring a unique and disciplined approach which delivers significant and measurable improvement in financial and operational efficiency to their clients and current telecom expense management and wireless mobility management programs.

From Fortune 50, small & medium business, to public sector markets and industry suppliers, organizations seeking to reach peak performance turn to AOTMP's industry thought leaders, global knowledge, proprietary performance index, certification programs and unparalleled benchmarking data for a complete fixed & mobile telecom environment management approach. For more information, visit


MDSL is the market leader in international Telecom Expense Management (TEM) and Market Data Management (MDM) solutions, with offices in New York, London, Paris, Gothenburg, Tokyo, Macau and Hong Kong. The company features in the 2010 Gartner TEM Magic Quadrant, and is one of very few providers to carry Safe Harbor, ISO 27001 and ISO 9001 certification.

Established in 1995, MDSL's award-winning software and services assist enterprises around the world to manage their communications and market data costs more efficiently, and achieve significant cost savings on a global scale. With a range of solutions covering the full life cycle, from procurement to invoice reconciliation, more than 150 customers in over 34 countries trust MDSL products and services to deliver tangible and measurable benefits to their bottom line.

MDSL is a member of the TEM Industry Association (TEMIA) and the Financial Information Services Division (FISD) of the Software & Information Industry Association (SIIA). The company was recently rated top international TEM provider in an AOTMP survey of customer satisfaction and is ranked in the Top-25 UK businesses in the Sunday Times 2011 International Track 100 list as well as the 2011 Sunday Times Tech Track Top 100 UK technology companies. MDSL was recently voted "Best Supporting Services Provider" category in the 2011 Inside Market Data Awards.