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First-class printing: consistent high printing quality with printcom productsOffenbach / Main, )
For more than 15 years by now manroland has been supplying to its customers high-quality and process-compliant products with printcom, one of the four sectors of the PRINTVALUE portfolio. The products are compatible with printing systems from different manufacturers and can be relied on for optimum running of the press. To put it differently, they prevent impairment of the printing process or, even worse, damage to any machine parts. But what makes printcom products special and not merely exchangeable?
Only the best for coveted seal
To start with, a number of well-known manufacturers can be chosen from for each product group. Only high-quality brands are tested that have already been checked for their material compatibility by FOGRA or other official testing authorities. Moreover, the manufacturers must satisfy an extensive catalog of criteria: What can the product do? How reliably can it be supplied? How fast does the manufacturer react in cases of urgently needed service? Can the manufacturer provide the capacities required? How intensively is the product developed further? If this first hurdle is cleared, an intensive testing phase follows. Whether blankets, dampening additives or washing agents are concerned, coatings or silicones - in the laboratories and test areas of manroland research and development they have to show how they perform under different mechanical, dynamic and chemical conditions. Some 100 staff - chemists, physicists, engineers and printing engineers as well as mechatronics and electricians - provide the professional and process-specific knowledge required for the test methods; experienced printing instructors contribute their multifarious expertise gained in practical work worldwide. On an area of about 8,000 square meters in Augsburg and Offenbach, the experts can make use of measuring and testing equipment plus almost all types of manroland presses. Only in this way is it possible to achieve interpretable product comparisons specific to various conditions and production methods. At the end of all tests, maximally five manufacturers will qualify as best-in-class partners per product group.
The manufacturers are closely involved in the comprehensive function tests. If necessary, they optimize parameters, or develop completely new products. Even though they remain anonymous in the end, the printcom Seal of Quality is very much sought-after by them. They profit from the joint research work, the findings of which they can apply to their other products. At the same time, they obtain access to the worldwide manroland sales network.
With all test runs completed, there are clear product recommendations for every press and every application. To some extent, this information varies due to regionally and nationally different production methods. The goal is always to offer two to three alternatives per product group so the customers aren't dependent on just one manufacturer. Once included in the range, printcom products continue to be observed. Steady feedback from customers, reports by printing instructors and service staff together with the long-term internal use in the manroland Training Center and Print Technology Center leaves no quality fluctuation undiscovered. If the manufacturer cannot remedy the defects in reasonable time, the product is stripped of the quality seal. Ideally, presses operate from the start with optimally process-compliant system components from printcom. Therefore, complementing the initial equipment, manroland also offers start-up sets an. These comprehensive "carefree" packages usually comprise 40 products for pressroom and prepress: from volume products like dampening solution additives and washing agents through to rubber gloves and washing sponges. About 80 percent of the first users continue with printcom products.
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