Successful relationship in Malaysia
A very good example of the above is illustrated in the relationship between Recron Malaysia, Automatik Malaysia and Maag Singapore.
Recron Malaysia, a member of the Reliance Group, is the world's largest polyester and textile manufacturing company with production facilities in Nilai and Malaka.
Using Maag's new bearing material featuring an improved clearance for existing polymer pumps, during debottlenecking projects at Recron, a higher production capacity of approx. 15% was achieved. The latter was made possible without changing other auxiliary equipment such as universal drive shafts and drive units. The solution was devised jointly by the machine user (Recron) and the gear pump supplier (Maag). Thanks to Maag Singapore, and the professional consulting it provided, we discovered together the best way to increase production. With the changes implemented, our plant is now producing more than before with less problems. "Of particular notice is the fact that the positive results yielded have been achieved with little investment; Mr Balasubramanian, Technology Manager, explains".
Further down the process, in addition to Maag's pumps, Automatik Plastics Machinery's under water strand pelletizer also played an important role, with a view to further increase the pellet quality and to reduce the consumable costs. Potential improvements were identified during initial discussions and a subsequent inspection of machines and production processes. New start up devices were put in place to reduce waste during start up periods. A number of old devices were also replaced to both avoid twin pellets and optimize the existing tools such as rotors and bedknives in relation to the actual product needs. The changes implemented on the machines combined with the necessary training of the operator and the maintenance staff helped us to increase productivity with the added resulting benefits of lower maintenance time and costs.
"We were particularly impressed by the high quality and competence of the support provided by Maag and Automatik's team in this region. As a result, we are very pleased as this is very important for us", said Mr. Balasubramanian. "Beside the technical competence of the local employees and also the superb grinding service for the cutting rotors including the bedknives, we are now able to achieve lifetimes which could not have been obtained if working with other grinding service suppliers for such tools", Mr. Balasubramanian continues.
"The close cooperation with our customers and the level of technical support provided make Maag and Automatik a truly unique supplier of services in this industry for this region", Chew Phenghuat and Seah Poh Siang explain.
Maag Singapore was established in 2000 whereas Automatik Plastics Machinery opened its service centre in Malaysia in 2009.
Maag Pump Systems AG
Maag is the worldwide leading manufacturer of gear pumps, pelletizing systems, and filtration systems for demanding applications in the plastics, chemical, petrochemical, and food industries. Maag develops, manufactures, and distributes innovative, customized solutions for complete pump and pelletizing systems - with the expertise based on its long-term industrial tradition since 1910.
Automatik Plastics Machinery has been manufacturing innovative pelletizing systems of the highest quality for several decades. It is the world leader in underwater strand pelletizing systems. That leadership position is founded on state-of-the-art technology and on comprehensive know-how in all pelletizing techniques and pellet forms. The company's longstanding tradition in development, production and global sales and distribution is complemented by comprehensive advice and service backup. Automatik Plastics Machinery is a subsidiary of Maag.
The whole company employs more than 500 staff at its headquarters in Switzerland and its production sites and sales offices in Germany, France, Italy, Singapore, Taiwan, Malaysia, China, Brazil, and the USA and is represented in the markets with its brands "Maag Pump Systems", "Automatik Pelletizing Systems", and "Maag Filtration Systems". Maag, a Dover Corporation Company (NYSE:DOV), is a part of the Pump Solutions Group, itself a business unit of Dover Engineered Systems.