Maag Automatik Plastics Machinery honors its Chinese agent
RSSMC has been the official agent of Automatik in China for the last 20 years. Conveniently located on the outskirts of Shanghai, and founded further to a partnership between Rieter and CTMTC in 1993, the company was appointed as Automatik service & maintenance centre in May 1994, with a grinding center following late that same year.
With RSSMC subsequently being awarded the coveted "Trusted Enterprise" status by Shanghai Customs Office in 1996, it became easier to import the necessary parts and perform repairs under warranty and exempt of duty up until 2012.
RSSMC is akin to a full service agency for Automatik with after sales services including not only installation and field service but also spare parts sales and rotors resharpening.
The shop floor space has regularly grown in size over the years from 104 square meters to some 690 square meters to accommodate the four resharpening machines that have joined the original one in the meantime, with more than 12'000 rotor resharpenings so far.
"Without the outstanding support of Mr. Sun Xie and the entire team at RSSMC, we would not have been so successful in China in the last 20 years. This Chinese partnership is one-of-a-kind from my personal experience." says Thomas Willemsen, Vice President After Sales. An obvious match indeed with Mr. Sun Xie, RSSMC's General Manager, further stating: "Both parties have the same common purpose: working hard to develop Automatik's business in China."
As a token of the anniversary, Thomas Willemsen granted an award to RSSMC during the recent ChinaPlas exhibition commemorating 20 years of business between the two companies.
To learn more about Maag, please go to www.maag.com. For more information on Pump Solutions Group (PSG®), visit www.psgdover.com.
Maag Pump Systems AG
Maag is the worldwide leading manufacturer of gear pumps, pelletizing systems, and filtration systems for demanding applications in the plastics, chemical, petrochemical, and food industries. Maag develops, manufactures, and distributes innovative, customized solutions for complete pump and pelletizing systems - with the expertise based on its long-term industrial tradition since 1910.
Automatik Plastics Machinery has been manufacturing innovative pelletizing systems of the highest quality for several decades. It is the world leader in underwater strand pelletizing systems. That leadership position is founded on state-of-the-art technology and on comprehensive know-how in all pelletizing techniques and pellet forms. The company's longstanding tradition in development, production and global sales and distribution is complemented by comprehensive advice and service backup. Automatik Plastics Machinery is a subsidiary of Maag.
The whole company employs more than 500 staff at its headquarters in Switzerland and its production sites and sales offices in Germany, France, Italy, Singapore, Taiwan, Malaysia, China, Brazil, and the USA and is represented in the markets with its brands "Maag Pump Systems", "Automatik Pelletizing Systems", and "Maag Filtration Systems". Maag,a Dover Corporation Company (NYSE:DOV), is a part of the Pump Solutions Group, itself a business unit of Dover Engineered Systems.