5th anniversary of Automatik Plastics Machinery in Kuala Lumpur
With the founding of the Malaysian daughter company in 2008 the pelletizing equipment specialist sent an important signal for further expansion of the company. The opening of the Kuala Lumpur subsidiary also represented a clear commitment to support the company's customers in the South East Asia region. Today the grinding center offers its sharpening services to all SEA pelletizing companies, for any brand of cutting tools. "Thanks to the high grinding quality provided, the subsidiary is growing far beyond our expectations" Chew Phenghuat explains.
The Sales & Service Manager has been running the grinding center for 4 years and working for Automatik since 2006, i.e. for 7 years now, with Chew Phenghuat originally starting as a service engineer. The combination of a very good experience in grinding and deep knowledge of the granulating process, together with an unchallenged technical know-how of the equipment itself makes the Malaysian subsidiary an unbeatable team with regard to customer support. Customers highly appreciate the services provided by the local specialist to not only extend the life time of their cutting tools but also to offer the possibility to improve the product itself due to the deep process knowledge available. These days, consulting has a particularly large impact on the daily business. The wide range of different rotor materials combined with the various tooth profiles available makes it possible to offer customers the right solution for their process. "This combined knowledge is unique in this region and ultimately saves costs and improves the product quality of our customers," Thomas Willemsen, Vice President After Sales, explains.
Thomas Willemsen presented Chew Phenghuat with a special commemorative award to mark the 5th anniversary of the subsidiary during the recent Chinaplas show in Shanghai.
To learn more about Maag, please go to www.maag.com. For more information on Pump Solutions Group (PSG®), visit www.psgdover.com.
Maag Pump Systems AG
Maag is the worldwide leading manufacturer of gear pumps, pelletizing systems, and filtration systems for demanding applications in the plastics, chemical, petrochemical, and food industries. Maag develops, manufactures, and distributes innovative, customized solutions for complete pump and pelletizing systems - with the expertise based on its long-term industrial tradition since 1910.
Automatik Plastics Machinery has been manufacturing innovative pelletizing systems of the highest quality for several decades. It is the world leader in underwater strand pelletizing systems. That leadership position is founded on state-of-the-art technology and on comprehensive know-how in all pelletizing techniques and pellet forms. The company's longstanding tradition in development, production and global sales and distribution is complemented by comprehensive advice and service backup. Automatik Plastics Machinery is a subsidiary of Maag.
The whole company employs more than 500 staff at its headquarters in Switzerland and its production sites and sales offices in Germany, France, Italy, Singapore, Taiwan, Malaysia, China, Brazil, and the USA and is represented in the markets with its brands "Maag Pump Systems", "Automatik Pelletizing Systems", and "Maag Filtration Systems". Maag,a Dover Corporation Company (NYSE:DOV), is a part of the Pump Solutions Group, itself a business unit of Dover Engineered Systems.