Post Danmark extends RFID track-and-trace implementation to enhance customer security

(PresseBox) ( Aars, )
As part of a wider project that will deliver economies of scale through reorganization of the sorting and delivery processes into fewer, larger sorting centers, Post Danmark is also actively responding to market demands to eliminate loss and increase security during transport, as well as to remove inefficiencies in the supply chain and improve workflow.

By the end of 2006 Post Danmark’s customer pick-ups of roll containers will be optimized. Lyngsoe’s roll container tracking solution provides Post Danmark with a tool to manage e.g. a timing of collections and the equipment deployed and an optimization of the load space allocation and balance of roll containers for transportation. Key to this success will be the expansion of the existing Lyngsoe Systems’ radio frequency identification (RFID) system to provide track-and-trace of Post Danmark’s 25,000 roll containers used for moving mail around the network.

One of the main issues being addressed by the container tracking is Post Danmark’s own need to take control of and better manage their transportation assets. “For us to provide an efficient service and meet our customers’ service-level agreements, it is essential that roll containers are available in the necessary numbers and in the right place,” says Karsten F. Hansen, Head of Logistics of Post Danmark. If we can ensure that the required containers are always available at customers’ premises and within our own facilities, we may be able to overcome the tendency for planned aor unplanned hoarding of roll containers that causes shortages elsewhere, especially at peak times such as Christmas.”

Karsten F. Hansen continues: “Post Danmark could immediately see the value of implementing this advanced RFID solution to effectively manage our assets and deliver enhanced security for our customers. Always knowing where the containers are will also stop them being ‘lost’ or left forgotten at the back of warehouses, and thereby reduce our annual roll container replacements considerably.”

“When we talk about quality of service, Post Danmark is known as one of the leading postal operators, and with this solution the improved transparency in main streams will open opportunities to provide even better customer services, says Claus Jensen, Area Sales Manager for Lyngsoe Systems. Lyngsoe is the world’s leading supplier of postal logistics solutions with over 30 years’ experience. The solution will give Post Danmark ability to identify and document exactly where shipments of mail has been collected or dispatched and to monitor the transportation processing and delivery process as well”, explains Claus Jensen.

“With the AMQM (Automatic Mail Quality Measurement) technology already optimized for the harsh conditions of the postal environment, and deployed by the International Post Corporation (IPC) for tracking trucks between 12 IPC countries, it is the logical platform for tracking roll containers too,” says Jensen. Justifications for implementing such schemes include increasing process automation, implementing process visibility, reducing manual data capture, optimising maintenance costs and minimising losses.

Providing track-and-trace monitoring of the roll containers and other transportation equipment will fully utilise the potential of Post Danmark’s enterprise production planning system (PMT) to track the Danish post’s load carriers throughout the logistics chain. It will require the attachment of Lyngsoe Systems’ innovative new RFID transponder tag, the CT21, to the containers and exploit Post Danmark’s AMQM solution deployed for quality of service purposes.

The CT21 is a semi-active RFID ‘beacon’ tag set to revolutionize postal logistics. The durable tag is designed to withstand harsh outdoor environments – such as dust, rain, freezing temperatures, UV light and humidity – and has a guaranteed read range of 15m although rates up to 25m are not uncommon. In addition, the tag transmits its unique identifier as it passes by the fixed-point receivers at exit and entry points, and at sorter positions, and continues to transmit its location intermittently. This means that the item can continue to be monitored and be quickly located at any time while within the Post Danmark facilities and RFID-enabled customer premises.

“When Lyngsoe Systems launched the new CT21 tag in October 2005 at Post Expo – the industry’s leading exhibition and conference – there was huge interest from postal companies,” says Jensen. “Post Danmark’s early deployment confirms its position as a leading innovator in world posts, and where they go, others will follow.”
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