Hoffman Estates, IL, us
Sabine A. Slaughter
+49 (172) 511-2633
ArtAffirm showcases at Graphics of the Americas 2012
Communication between Customer and print service provider is key to enhanced relationship
When looking for a sound solution to boost business productivity, one should always keep in mind the gospel truth - the Client is never wrong. The customer wants to be heard and given every encouragement and that is why it is so important to enable the customer with "I-pay-have-no-worries" power. Lucid Dream Software spent years to bring this idea to print service providers. Now the company launches the latest update enhancement of its ArtAffirm online artwork verification and layout system.
Live interactive chat functionality with the customer enables printers not only to reassure their clients about their work, but also helps them along the way. If required or desired the print service provider can not only help its customers, but also provide guidance along the way as well as carry out necessary steps for them.
"This unique feature encourages communication with print clients along the way as well as greatly enhances the relationship between print service providers and their customers while at the same time streamlining everyone's workflow", says David Lewis, CEO Lucid Dream Software. "Your customers suddenly become your Customers with a capital C - as they can rely on your undivided attention and high service quality, just as if they would have walked into your front door. Only this time they did it online."
ArtAffirm is available for OEM license as a web framework for prepress systems, to integrate with web2print and print store front solutions and is also available pre-integrated with Lucid's own TribalSketch online print store front.
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