- Full year revenue up 3% to £3.9 billion; adjusted operating profit down significantly on last year at £114 million including the impact of the £132 million of restructuring and contract charges announced on 14 December 2011.
- Underlying revenue was up 4% to £3.9 billion. Underlying performance was:
- Outsourcing revenue up 9%, with second half revenue up 7%
- Consulting and Professional Services revenue flat, with second half revenue down 1%
- Revenue in the commercial sectors was up 7%, offset by a 3% decline in Public Sector o Fourth quarter weakness seen particularly in the Benelux and Sweden
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