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loadbee GmbH Nikolaus-Otto-Straße 13 70771 Leinfelden-Echterdingen, Germany http://company.loadbee.com/
Contact Mr Marc Mombauer +49 711 91401751
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loadbee GmbH

So entlasten Onlinehändler den eigenen Telefonservice

Vogt Küchentechnik verringert Anrufe um fast 20 Prozent

(PresseBox) (Wittgert/Leinfelden-Echterdingen, )
Gut informierte Onlinekunden kaufen nicht nur wahrscheinlicher, sie haben auch weniger Fragen an den Telefonservice der Händler. Zu diesem Ergebnis kam Christian Vogt, Geschäftsführer von Vogt Küchentechnik, nach einem A/B-Test. Dabei hatten seine Endkunden zu Produkten, deren Produktinformation von den Marken selbst über die loadbee Plattform direkt in seinen Onlineshop ausgespielt werden, weniger Fragen als das noch vor einigen Jahren der Fall war.

„Ich habe unsere Hotline-Auswertungen von 2013 und 2014 mit denen von heute verglichen. Bei Marken wie unter anderem Bosch und Siemens, die ihren Content über loadbee darstellen, sind Anrufe mit Fragen zum Produkt im Untersuchungszeitraum um 17 Oqgqniz bgbgxd ygxtyrhd“, dydzqgs Ciqg.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.