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KePol's "magic boxes" launched in the Czech Republic
As is frequently the case elsewhere, the e-commerce market in the Czech Republic is growing rapidly with a corresponding, ongoing increase in parcel volume. Kouzelna Almara is looking to provide its customers with a genuine value added service, allowing them to collect their parcels at their own convenience 24/7. It is here that KEBA parcel automation provides a genuine customer advantage, as delivery and recipient availability are no longer inter-connected processes. This is one of the key benefits that will provide Kouzelna Almara with a competitive lead in the market.
Pioneering technology for the Czech Republic
This technology, which for example has proven successful over it’s twelve year history in Germany as the “Packstation”, is seen in the Czech Republic as pointing to the future. The fact that in this connection Kouzelna Almara has turned to KEBA is naturally very pleasing for the Austrian automation specialist. Indeed, according to Michael Landl, KEBA AG’s International Sales Director for Banking and Service Automation: “This demonstrates that quality and professional service always wins the day and is greatly appreciated by our customers.”
The first phase of the project has been launched with fifteen machines in Prague, using the KePol FS/08 systems, each of which is fitted with 54 boxes. KEBA and Kouzelna Almara are thus the first to implement and successfully operate automated parcel delivery and collection systems in the Czech market. There are also plans to expand the network during the current and upcoming years to offer countrywide coverage.
KEBA quality and speed of delivery was decisive for Kouzelna Almara
As David Pečenka, the CEO of Kouzelna Almara stresses: “For us it is imperative that we offer our customers the highest quality parcel logistics with maximum availability and absolute reliability of service.” These were the main reasons for selecting KEBA’s KePol solution.
Flexibility and “full-service provider”
Kouzelna Almara was also assisted greatly by a tailor-made offer that was specially designed to meet the individual needs of the client. This is also the reason why KEBA is able to provide the complete supply package, extending from hard- and software to the rollout, servicing and maintenance.
KEBA is a reliable partner
The exceptional reliability of KEBA systems also proved decisive, as one of Kouzelna Almara’s most important criteria is to please its end customers, by more than satisfying their requirements and creating an enjoyable experience. Therefore, downtimes, defects and problems cannot be tolerated and as a reliable partner, KEBA was able to provide a solution with the highest availability and assurance values in the market.
A decade has passed since the start of the KePol success story and today KePol is the world’s leading logistics system for the 24/7 delivery and collection of all types of goods. During the past ten years, KEBA has put some 3,000 units with over 250,000 boxes into operation and in the meantime, owing to the world’s largest installation base, top quality, safety, and high value retention, KePol machines have established a reputation as the best on the market.
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