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Press release BoxID: 150089 (Jettainer GmbH)
  • Jettainer GmbH
  • Am Prime Parc 17
  • 65479 Raunheim
  • http://www.jettainer.com
  • Contact person
  • Peter Ahnert
  • +49 (6142) 1770-370

Jettainer wins Swiss WorldCargo Supplier Award 2007

(PresseBox) (Raunheim/Zürich, ) "Jettainer goes the extra mile!" says Oliver Evans. That is why the Chief Cargo Officer of Swiss International Air Lines has honoured Jettainer Managing Director Dr. Mohammed Seiraffi and his team with the "Swiss WorldCargo Supplier of the Year Peak Award 2007 for Customer Service Excellence and the demonstration of the true spirit of Partnership". "Quality, price and attitude were the main criteria for selecting Jettainer as our ULD management outsourcing partner but their customer-oriented team even exceeded our expectations". "Working with Jettainer has increased the transparency of ULD movement and stocks and helped us to further improve customer service" Evans concludes.

For this purpose Jettainer has located a ULD controller on-site in Zurich exclusively for Swiss WorldCargo and rolled out its state-of-the-art ULD management IT system "Jettware". The system not only handles the large number of ULD track and trace transactions but provides powerful management reporting capabilities.

Apparently this combination of personal touch and technological savvy is providing the desired outcome. The results of a survey among the Swiss WorldCargo station managers conducted just six months after taking over the airline’s ULD management confirmed the effectiveness of Jettainer’s services: The overall average score was a 1.5 on a scale between 1 (very good) and 4 (unsatisfactory).

"We are very proud of being honoured with this award", emphasises Seiraffi. "To receive it from a top quality air cargo carrier like Swiss WorldCargo makes it a very special accolade for us." He adds: "The cooperation between Swiss WorldCargo and Jettainer is an archetype for outsourcing partnerships. While we get challenged to meet the requirements of Swiss WorldCargo’s sophisticated services that lead to some of the highest load factors in the industry, we are trusted to find the best solution possible for our customer". And this concept is proving itself to be a valid approach: "However difficult or unusual the situation might have been, so far Jettainer has found a solution for every need that has occurred", Ashwin Bhat, Managing Director and Head of Transportation Management, Swiss WorldCargo makes clear.

Swiss WorldCargo is the airfreight division of Swiss International Air Lines AG. With a worldwide network serving more than 150 destinations in more than 80 countries and a broad spectrum of services, Swiss WorldCargo earns genuine added-value for its customers and makes a substantial contribution to the earnings of SWISS. On the Net: www.swissworldcargo.com.

Jettainer GmbH

Jettainer GmbH is the leading international service provider for outsourced ULD management. Established as a joint venture in 2003, the company operates the largest outsourced ULD fleet in the world from 500 stations worldwide. Jettainer offers airline clients higher availability of ULDs, economies of scale and scope gained from combining fleets and leveraged expert resources, reduced costs and less required working capital. It also affords customers the ability to concentrate on their core competencies. Present customers include Lufthansa, US Airways, Swiss International Airlines and Air One. The primary shareholders of Jettainer are mobile asset management company TrenStar Inc, headquartered in Denver, Colorado, and Lufthansa Cargo, one of the world’s largest international airfreight carriers, based in Frankfurt, Germany. Jettainer is headquartered in Raunheim, Germany. On the Net: www.jettainer.com