Getting there faster

RUNTEAM - ITC Infotech's 24X7 PLM support services helps companies realise and sustain value from their PLM programmes

Cologne, (PresseBox) - Sophisticated design and product lifecycle management (PLM) software from PTC occupies a crucial position at the heart of the new product design process. With increasing pressure on design organisations to get finished products on to the market quicker, designers and CAD operators need the freedom to let their creative talents take centre stage without having to worry about keeping complex design and PLM tools optimised, customised and problem free.

ITC Infotech offers PTC PLM users the specialised support expertise to keep their systems running efficiently, while supplying the skills to adapt the sophisticated software packages to the user’s specific needs. The company’s service ensures maximum uptime and customisation, allowing designers to benefit from the PLM system’s capabilities and get their designs on to the market, and into the hands of consumers, faster than ever. The service has been gaining traction across industries.

The PTC Live Stuttgart 2013 event will see the launch ITC Infotech’s support offering, PLM RUNTEAM Support Service. This is a service specifically designed to take the PLM and engineering support burden away from the design and supply chain organisations and put it into the hands of trained and experienced support professionals.
Hardeep Singh Garewal, President of European Operations at ITC Infotech, explains how RUNTEAM helps companies realise and sustain value from their PLM programmes.
“Our service ensures that systems are upgraded, problems are identified and fixed and performance is optimised on an on-going basis. We provide 24/7 support services, and our shared service model delivers excellent ROI.

As PTC's largest services partner, with a relationship spanning over a decade, ITC Infotech has gained experience from over 850 implementations of PTC products. It has business experts who are embedded in major service customers around the globe. Outside of the PTC organisation, ITC Infotech has one of the largest Windchill PLM teams in the Industry, with over 400 manyears of combined experience, as well as proven expertise in migrating and supporting complex, heterogeneous CAD data.

ITC Infotech is a Gold Sponsor of PTC Live Stuttgart at the ICS Messe from 12th to 13th November. The company’s Head of PLM Services & Alliances in Europe, Neeraj Singh, will be presenting along with Petri Hassinen, Director and Head of PLM & Master Data at KONE, on Wednesday 13th November at 10am. The presentation will showcase how ITC Infotech’s Windchill AMS support services have helped KONE stay ahead of the competition in a fiercely competitive market.

ITC Infotech

ITC Infotech provides IT services and solutions to leading global customers. The company has carved a niche for itself by addressing customer challenges through innovative IT solutions.

ITC Infotech is focused on servicing the BFSI (Banking, Financial Services & Insurance), CPG&R (Consumer Packaged Goods & Retail), Life Sciences, Manufacturing & Engineering Services, THT (Travel, Hospitality and Transportation) and Media & Entertainment industries.

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