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Ingenico rolls out its new remote terminal update solution for the Crédit Agricole Group
CEDICAM is responsible for controlling the download service for the pool of electronic payment terminals on a nationwide scale on behalf of the Crédit Agricole Group's entities.
Ingenico ensures full management of the solution: definition, configuration and daily management of the hosted servers; support for setting up download campaigns; server operations in the PCI DSS environment.
For RTC terminals accessing the download server via a modem, a telecommunication infrastructure processing call collection has enabled an end?to?end solution to be produced, including a toll free scheme. Detailed daily feedback is used to produce a terminal?specific report so as to monitor the download actions (campaigns activated by banks, manual downloads and recurring downloads of the electronic payment terminals, when the latter have been activated by the group's entities).
Ingenico has thus fulfilled the Crédit Agricole Group's expectations:
- Providing a technical service to maintain the pool of terminals associated with a maintenance commitment for a high quality service comprising a Business Continuity Plan,
- Daily restitution of the download reports and monthly summary reports monitored within the scope of the technical control relationship ensured by CEDICAM,
- Optimization of the service costs.
CEDICAM is the Crédit Agricole Group's Payments subsidiary. In the field of electronic payment, it implements the electronic payment services on behalf of the Crédit Agricole Group's regional banks in addition to customizing the bank cards issued by the Group's banks. CEDICAM also heads the fight against electronic payment fraud. Each year, CEDICAM processes approximately 7 billion payment operations and customizes nearly 9 million cards.
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