Performance with a golden edge
KONE certifies IMPERIAL as a golden supplier of excellence
The Supplier Excellence certification is based on a comprehensive evaluation of supplier’s quality, risk and environmental management systems as well as operational performance, robustness of the service processes and the satisfaction of the KONE teams towards the collaboration with the supplier. These are verified by a KONE supplier quality management team through annual on site audits and internal surveys run twice per year.
"Supply quality and punctuality are the top priority for our customers. The recipients of spare parts need to be serviced quickly and without any problems, otherwise technical breakdowns may occur," says Mika Turunen (on the right in the photo), Logistics Manager at Global Spare Supply at KONE. IMPERIAL Logistics International handles several principal logistics tasks as part of the global spare parts logistics for KONE at the multi-user logistics centre in Herten, which measures 43,000 square metres; they include the complete stock management, order picking, packaging and processing shipments. Then there are the value-added services like minor installation work, assembling components and kit building and even preparing material photos for the online catalogue.
KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernization and maintenance.
IMPERIAL Logistics International B.V. & Co. KG
As a wholly owned subsidiary of the South African company IMPERIAL Holdings Limited, IMPERIAL Logistics International is responsible for coordinating and managing all the international logistics business of IMPERIAL Holdings Limited outside Africa. The varied portfolio of services at IMPERIAL Logistics International, which has its headquarters in Duisburg, is separated into two divisions: the Group pools all its transport services in the Shipping and Road business units in the IMPERIAL Transport Solutions division. The IMPERIAL Supply Chain Solutions division covers all the services in the contract logistics, contract manufacturing and warehousing sectors for the Automotive, Industrial, Retail and Chemicals business units. Working together, both divisions provide a full and transparent range of services from one source along the complete supply chain. IMPERIAL Logistics International employs more than 7,500 people and generates turnover amounting to EUR 1.2 billion at 150 business locations.
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