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HubSpot Germany GmbH Am Postbahnhof 17 10243 Berlin, Germany http://www.hubspot.de/
Contact Ms Beatrice Gaczensky +49 69 299571918
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HubSpot Germany GmbH

Neue Studie von HubSpot: Künstliche Intelligenz bei Verbrauchern immer beliebter

Drei Viertel aller Befragten (74%) nutzen Sprachsuche (Voice Search) / Großes Potenzial für Bots im E-Commerce und Kundenservice

(PresseBox) (Frankfurt/Main, )
Eine neue Studie von HubSpot hat ergeben, dass künstliche Intelligenz (KI) immer beliebter wird. Viele Verbraucher nutzen sogar KI-Anwendungen, ohne es zu wissen – beispielsweise sprachbasierte Dienste. Zudem ist die künstliche Intelligenz immer stärker in E-Commerce und Kundenservice gefragt, wenn Anliegen dadurch schneller und einfacher erledigt werden können.

Großes Interesse an KI-basierten Anwendungen

Verbraucher sind weltweit immer häufiger dazu bereit, Anwendungen mit künstlicher Intelligenz einzusetzen: 58% der Studienteilnehmer sind sehr interessiert oder neugierig, 29% hätten Interesse, wenn die Qualität stimmt. Nur 14% der Befragten haben keine Intentionen. Auffallend ist, dass Deutsche den KI-basierten Tools skeptischer gegenüberstehen als Verbraucher aus den BPZ byul Gvzuzppltoped.

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