Focus on Digital Customer Relationships: gateprotect to Launch Partner App and New Website
Partners and new customers may as of now view corporate news, compare products, display technical documents, request licenses and manage their offers and orders over their smartphones.
In the "Support" area, support tickets may be generated and answered while travelling.
"As a German vendor, we have always been able to respond quickly to the needs of our partners and resellers and provide them with optimal assistance. With the app, we are now enhancing the digital communication and enable our partners to enter into contact with us even more easily", says Dr. Peter Smeets, CEO gateprotect AG Germany.
The gateprotect app offers:
Up-to-date product news and attractive promotional offers
Next Generation Firewalls compared to other products
Product center with license management and overview of license terms
FAQ, technical documentations and current patches
Training material and video tutorials
Direct contact to support
Right on time for the start of the CeBIT in Hannover on 10 March 2014, the gateprotect website will be launched with a refreshed design and a new structure. Under http://www.gateprotect.de, the focus is now, besides technical information on the innovative UTM firewalls of the Hamburg-based vendor, also on the security needs of our customers and descriptive case studies from certain industries.
Both the gateprotect app and the relaunch of the website have been implemented by the Hamburg-based agency Bornhold Lee GmbH.
gateprotect AG Germany has been a leading, globally acting provider of IT security solutions in the area of network security for more than ten years. These solutions comprise next generation firewalls with all commonly used UTM functionalities for small companies and the mid-tier, managed security systems for enterprise companies as well as VPN client systems for the interconnection of subsidiaries and home offices. Since 2013, gateprotect has also been offering "Complete Security" - effective protection for networks and endpoints from one source.
To quickly assure all-round network protection and the security of mobile devices and endpoints even against targeted cyber-attacks from different sources, gateprotect has developed the eGUI® interface concept. The patented eGUI® technology (ergonomic Graphic User Interface) is extremely easy to operate and increases the factual security in companies by reducing operator errors.
The gateprotect solutions comply with highest international standards - for example, the firewall packet filtering core of the new development has been certified in accordance with "Common Criteria Evaluation Assurance Level 4+ (EAL 4+)" at the Federal Office for Information Security in March 2013. For the easy operability and comprehensive security of the UTM firewall solutions, gateprotect has been the first German company to be honored with the Frost & Sullivan Excellence Award. Since 2010, gateprotect has furthermore been listed in the renowned "Gartner Magic Quadrant" for UTM Firewall Appliances.