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Gartner Says Digital Transformation and IoT Will Drive Investment in IT Operations Management Tools Through 2020

IT Operations Trends to Be Discussed at the Gartner IT Infrastructure, Operations Management & Data Center Conferences in London and Las Vegas

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The growth of digital business and the Internet of Things (IoT) is expected to drive large investment in IT operations management (ITOM) through 2020, according to Gartner, Inc. A primary driver for organisations moving to ITOM open-source software (OSS) is lower cost of ownership.

"While acceptance of OSS ITOM is increasing, traditional closed-source ITOM software still has the biggest budget allocation today. Moreover, complexity and governance issues that face users of OSS ITOM tools cannot be ignored. In fact, these issues open up opportunities for ITOM vendors. Even vendors that are late to market with ITOM functionality can compete gf itdt anqq," knin Czlpbv Ssjsbpl, semsynor ahnnzqlh ce Mubrkhu.

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