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Formware GmbH Stangenreiterstraße 2 83131 Nußdorf am Inn, Germany http://www.formware.de
Contact Ms Evelyn Gissel +49 30 60976510
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Formware GmbH

Chatbot für EVU trifft CRM-System

Formware und Fichtner bündeln Kompetenzen

(PresseBox) (Nußdorf am Inn, )
Formware, der Softwaredienstleister für innovative Kundenkommunikation und die Customer-Relationship-Management (CRM) Spezialisten der Fichtner IT Consulting bündeln Ihre Kompetenzen, um neue Kontaktpunkte für Energieversorgungsunternehmen (EVU) und deren Kunden zu schaffen. Durch die Integration von Chatbot-Technologie in die bestehende ePortal-Plattform von Fichtner wird künftig ein neuer, attraktiver Kanal für Endkunden geboten.

Nicht zuletzt auf Grund der Energiewende stehen regionale Energieversorger vor neuen Herausforderungen: Neue Wettbewerber drängen in den Markt und setzen hohe Maßstäbe in Sachen Innovation, Schnelligkeit und Kundenorientierung. Politische Regularien und der sich ständig ändernde Markt zwingen EVUs dazu, neue, digitale Wege zu beschreiten.

Digitalisierung – eine Chance für Energieversorger

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.