Ex Libris Achieves ISO 27018 Certification for Cloud Privacy
Becomes first vendor in the industry to adopt globally recognized standard for cloud privacy
To achieve ISO/IEC 27018:2014 certification, a company must show a continuous, structured commitment to the protection of personally identifiable information and customer data. Throughout the process of becoming compliant with ISO 27018, Ex Libris demonstrated that the Ex Libris cloud environment protects personal information in accordance with data privacy laws, that customers retain full control of their data, that customers’ data will not be used for any unauthorized purpose, and that the company is transparent about where customers’ data is stored and how it is processed.
Ex Libris is committed to providing its customers with a highly secure and reliable environment for cloud-based SaaS applications. We have developed a multi-tier security model that covers all aspects of cloud services. The security model and controls are based on international protocols, standards, and industry best practices, including ISO/IEC 27001:2013, ISO/IEC 27018:2014, and CSA Star Self-Assessment.
“Everyone at Ex Libris is proud to have achieved the very significant ISO/IEC 27018:2014 certification for Ex Libris operations and data centers worldwide,” said Ellen Amsel, Ex Libris privacy and regulation officer. “As a pioneer in cloud-based SaaS solutions in our industry, we apply a ‘highest bar’ approach to implement the most stringent internationally-certified security standards. We believe that privacy is a right, not a luxury – and protecting our customers’ data and privacy is paramount.”
Adds Tomer Shemesh, Ex Libris information security officer, “We have a history of adopting global standards and the ISO 27018:2014 certification is just the latest example of Ex Libris placing customer needs first. Adherence to the standard requires a high level of sophistication in the handling of PII and a significant commitment of time and resources to the rigorous process. This ISO certification offers our customers absolute peace of mind about the safety and privacy of the customer information stored in our data centers and enables them to embrace our cloud services with unparalleled visibility, compliance, and data security.”
Ex Libris (Deutschland) GmbH
Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement and success, Ex Libris serves thousands of customers in 90 countries. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter.
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