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Vodafone UK selects Ericsson to provide maintenance and operational support on its network, delivering cost savings
Jeni Mundy, Chief Technology Officer, Vodafone UK, says: "We see this as a strategic long-term relationship, offering real operational and financial benefits allowing us, over time, to reinvest savings in delivering new products and services for customers. Ericsson is the specialist in this area and will be critical in helping maintain our high quality network - which customers expect from Vodafone."
Mats Granryd, Head of Ericsson UK, says: "We are honored that Vodafone has chosen Ericsson as its Managed Services partner for its UK network. We believe Ericsson's experience in Managed Services and the skills and experience that the transferring staff bring will combine positively with our scale advantage to significantly benefit Vodafone with improved quality and superior cost structure. In this contract we are ideally positioned to deliver value to Vodafone UK and it also offers us the opportunity to build on our strong relationship and develop our collaboration further to deliver future business benefits."
Through economies of scale, best practice tools, methods, processes and efficient resource allocation, Ericsson's Managed Services supports its partners to improve network performance and end-user experience whilst reducing operational costs. With 15 years experience, Ericsson is the global Managed Services leader. In the UK Ericsson has multiple Managed Services contracts with fixed and mobile operators.
About Vodafone UK
Vodafone UK has 19 million customers and is part of the world's leading international mobile telecommunications Group, offering a wide range of voice and data communications. The company is committed to providing mobile solutions that allow both consumer and business customers to make the most of now. In addition, Vodafone connects customers across the globe with roaming agreements worldwide. It provides 3G roaming in 29 countries and offers great roaming value with Vodafone Passport. Vodafone UK is in the top 20 Best Big Companies to Work For in the Sunday Times Best Companies List, March 2009. For more information, please visit www.vodafone.co.uk.
About Ericsson's Managed Services offering
Ericsson has the telecom industry's most comprehensive managed services offering. It ranges from designing, building, operating and managing day-to-day operations of a customer's network, including end-user services and business-support systems, to hosting service layer solutions as well as providing network coverage and capacity on demand. As the undisputed leader in managed services, Ericsson has officially announced more than 100 contracts for managed services with operators worldwide since 2002. In all current managed services contracts, excluding hosting, Ericsson is managing networks that together serve more than 250 million subscribers worldwide.
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