Satyam and Enigma partner to improve maintenance, repair and overhal in aviation, automotive and heavy equipment
Alliance Provides Significant Cost Savings, Streamlines Professional Service
Satyam delivers added value to the implementation of Enigma software solutions, including Enigma InService MRO (Maintenance, Repair and Overhaul), EPC (Electronic Parts Catalog) and JCG (Job Card Generator). These solutions improve equipment maintenance, accelerate part selection and enhance customer support.
Satyam's advanced Sales, Services and Aftermarket Dynamic Solutions enhance the value of the Enigma product suite by simplifying integration with the enterprise backbone. The combined solution reduces costs and improves the efficiency and consistency of service and support by providing mechanics with the latest maintenance manuals, spare parts and product information (filtered by equipment serial number).
Furthermore, by integrating with ERP, inventory and other back-office systems the entire maintenance workflow can be streamlined and communication can be improved throughout the organization.
"Satyam's strength lies in its global delivery model for affordable services, particularly in maintenance, repair and overhaul (MRO) environments, where Enigma has a marquee customer base, long legacy and proven technology," said Jonathan Yaron, CEO of Enigma. "Combining Enigma's technology with Satyam's service model makes this a natural alliance. It strengthens our global reach, particularly in the Middle East and Asia, where there is a growing demand for MRO technology and services."
Satyam works with best of breed technology providers to deliver enterprise solutions for many industries. This alliance is a result of Satyam's Business Transformation Together strategy under which Enigma's software applications are combined with Satyam's global solutions and service offerings including: business process consulting, systems integration, custom application development, content development and other consulting and implementation expertise. "Satyam's strategic alliance with Enigma is a testament of our commitment to deliver the best joint vertical solutions for our customers," said Kenneth Taormina, Senior Vice President, Manufacturing Solutions Group, Satyam.
"The combination of Enigma's innovative solutions and Satyam's world-class services and delivery model will provide true value add to a host of customers in the aviation, automotive and heavy equipment industries."
Improving maintenance and engineering activities for capital equipment is challenging due to multiple content sources, diverse equipment configurations, frequent document revisions/changes and time constraints. Enigma solutions simplify these maintenance challenges by providing fast, secure access to service and parts information, thus enabling engineers to quickly update and distribute technical publications, and technicians to swiftly perform maintenance and repairs.
About Satyam Satyam (NYSE:SAY), a leading global business and information technology services company, delivers consulting, systems integration, and outsourcing solutions to clients in 20 industries and 61 countries.
Satyam leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. The company's 49,199 professionals excel in engineering and product development, supply chain management, client relationship management, business process quality, business intelligence, enterprise integration, and infrastructure management, among other key capabilities.
Satyam development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve 630* clients, including more than one third of the Fortune 500. For more information, see www.satyam.com.
Enigma is the only software company delivering a product suite that improves the efficiency, consistency and profitability of maintenance, repair and overhaul (MRO) operations and aftermarket sales and service organizations. Enigma's unique products integrate with product lifecycle management, supply chain management, enterprise resource planning and other enterprise applications to provide a dynamic encyclopedia of service, parts and diagnostic information that captures technicians' expertise and manages an optimal service and support workflow. By facilitating aftermarket maintenance, parts logistics and equipment uptime, Enigma helps service and support organizations maximize their profitability. For more information visit www.enigma.com and www.uptimeblog.com