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empression GmbH Friedrichsstrasse 41 55124 Mainz, Germany http://www.empression.de
Contact Tobias Knospe +49 6131 473950
GH
empression GmbH

empression präsentierte neue Wissensmanagement-Lösungen auf der CallCenter World 2008

(PresseBox) (Mainz, )
Auf der CallCenter World 2008 vom 18. - 21. Februar stellte empression interaktiv und mulimedial dem interessierten Fachpublikum seine neuen Informations-, Wissensmanagement- und CRM-Lösungen für das Callcenter vor.

So wird beispielsweise mit empressionCIS, dem Callcenter-Informations-System (CIS) von empression, den Callcenter-Agenten ein professionelles System zur Informationsbeschaffung zur Verfügung gestellt. Kundenanfragen können so adäquat und schnell beantwortet werden, womit sich die Qualität der Beratungsleistung im Callcenter enorm steigern lässt.

Weitere Produktinformationen unter http://www.empression.de/portal/empression/Produkte/Callcenter-Informationssystem

Ein weiteres Highlight stellte empressionXRM dar - das neue Extended Relationship Management (XRM) von empression. Es verbindet die Vorzüge von CRM (Customer Relationship Management) und DMS (Dokumentenmanagementsystem). Das Ysqdrwqm: Rqcj uhifq ejeuwlcukw Ijrnogpjptvbusyiu jygs hkeevofcjpafia Zthcmewhsy.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.