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EHI Retail Institute GmbH Spichernstraße 55 50672 Köln, Germany http://www.ehi.org
Contact Ms Ute Holtmann +49 221 5799342
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EHI Retail Institute GmbH

Kaum vermehrter Diebstahl bei Self-Checkout

Neue EHI-Studie zu Diebstahl an Selbstbediener-Kassen

(PresseBox) (Köln, )
Die Kundschaft wird immer selbstständiger beim Einkaufen, deshalb erfreuen sich Self-Checkout und mobiles Self-Scanning wachsender Beliebtheit. Daran hat auch Corona mitgewirkt, denn den Kassierprozess selbst vorzunehmen, korrespondiert gut mit den zurzeit nötigen Hygienemaßnahmen. Für die Handelsunternehmen stellt sich allerdings die Frage, ob Selbstbediener-Kassen oder mobiles Self-Scanning zu mehr Diebstählen führen. Laut EHI-Studie „Ladendiebstahl in Verbindung mit Self-Checkout-Systemen“ stellt eine große Mehrheit der befragten Handelsunternehmen fest: „An den Self-Checkout-Stationen oder beim mobilen Self-Scanning beobachten die allermeisten Handelsunternehmen keine erhöhten Diebstähle“, wie Frank Horst, Autor der Studie und Leiter der EHI-Self-Checkout-Initiative, erklärt.

Selten erhöhte Diebstahlquoten
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