Dabei wird die empfundene Zufriedenheit einfach per Tastendruck auf einer Schulnotenskala eingegeben, die auf der elektronischen Vorrichtung angebracht ist. Die zugehörige Software zeigt in Berichten, Statistiken und Diagrammen alle Noten und damit alle aufgezeichneten "Zufriedenheiten", die eine Institution bekommen hat (siehe Bild in tdw Bcjvry).
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