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Dr. Hüffmann GmbH Hinter der Schmiede 41 31621 Pennigsehl, Germany http://www.hueffmann-gmbh.de
Contact Dr. Peter Hüffmann +49 5028 90070
DH
Dr. Hüffmann GmbH

Elektronische Vorrichtung zur Erfassung der Kundenzufriedenheit

(PresseBox) (Pennigsehl, )
Das iX-PAD ist ein elektronisches System zur stetigen und kontinuierlichen Aufzeichnung der gefühlten Zufriedenheit von Kunden, wobei das System neben der Erfassung der Kundenzufriedenheit auch für Mitarbeiter, Gäste, Patienten, Klienten, Besucher oder jeder anderen Personengruppe verwendet werden kann. Es kann als ein "ständiges Zufriedenheitsbarometer" oder auch als stetiger Indikator für das reale Zufriedenheitsempfinden der Kunden verstanden werden.

Dabei wird die empfundene Zufriedenheit einfach per Tastendruck auf einer Schulnotenskala eingegeben, die auf der elektronischen Vorrichtung angebracht ist. Die zugehörige Software zeigt in Berichten, Statistiken und Diagrammen alle Noten und damit alle aufgezeichneten "Zufriedenheiten", die eine Institution bekommen hat (siehe Bild in tdw Bcjvry).

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.