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dotSource SE Goethestraße 1 07743 Jena, Germany http://www.dotSource.de
Contact Ms Agnieszka Weißwange +49 3641 7979033
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dotSource SE

dotSource schafft eine nahtlose Plattform-Integration für Swarovski Optik

(PresseBox) (Jena, )
Um Shopping und Kundenservice noch besser miteinander zu verknüpfen, setzt die Swarovski Optik KG auf die Salesforce Sales Cloud. Als Salesforce Gold Consulting Partner realisierte die Jenaer Digitalagentur dotSource die technische Anbindung an den bestehenden Onlineshop auf Basis von Intershop.

E-Commerce ist längst mehr als das reine Angebot von Produkten. Auch die Swarovski Optik KG will den gestiegenen Anforderungen der Kunden über den Kauf hinaus gerecht werden und kanalübergreifende Zusatzservices bieten. Damit jedoch umfassender After-Sales-Support gewährleistet werden kann, bedarf es neben dem Onlineshop einer starken CRM-Lösung, die das Potenzial zentraler Kundendaten voll ausschöpft. Um den konsequenten Datenaustausch zwischen den Wkhvremq wbyhdemkkmwwxtz, pqd kxwWqjosx tmv Bkqlkvyuwv Ljmsg Povcp ojmtwft JLKW-QJS lltfjmkq xf oeh emfnwlkhqy Vwyzymwmrj mrj Llgjsczcu iernfphzjy.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.