The Customer Experience Professionals Association (CXPA), an international non-profit organization created to guide and enhance the growing professional field of customer experience management, has announced the finalists in its 2014 CX Innovation Awards program. Winners will be announced at the CXPA's fourth annual Insight Exchange event, May 13-14. The IE conference takes place in Atlanta, Georgia, for the first time, and customer experience professionals from different regions of the world will gather for world-class learning and networking, with a unique approach to knowledge exchange and a focus on innovation. Event registration remains open.
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