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Clarity AG Schaberweg 28b 61352 Bad Homburg, Germany http://www.clarity-ag.net
Contact Gregor Honsel 061721388547
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Clarity AG

Call Center Trends: Hosting bedeutender als Outsourcing

Business Insights: Managed and Hosted Services ist Markt der Zukunft / Partnerschaft von Clarity und INA Germany

(PresseBox) (Bad Homburg, )
„Wenn Outsourcing der große Trend in den letzten zwei Jahren war, dann ist Hosting der Trend für die nächsten beiden Jahre“ – so lautet die Kernaussage der Studie „Call Center Growth Strategies“ des US-Marktforschungsunternehmens Business Insights, auf die der Telefonie- und Sprachspezialist Clarity jetzt aufmerksam macht.

Hosting bedeutet, dass die Kommunikations-Infrastruktur eines Call Centers, also Telefonanlage, Computer-Telefonie-Anwendungen und weitere Zusatzfunktionen, nicht mehr am Standort des Call Centers selbst, sondern bei einem Provider betrieben und über das Internet zur Verfügung gestellt wird.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.