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CCT Solutions GmbH Werner von Siemens Strasse 6 86159 Augsburg, Germany http://cct-solutions.com
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CCT Solutions GmbH

Omnichannel-Interaktionen im Contact Center meistern mit ContactPro

CCT ContactPro Release 5.3 ist "Avaya compliant" - kompatibel mit Avaya OneCloud™ CCaaS Lösungen

(PresseBox) (Frankfurt a.M., )
CCT, Softwareanbieter und Systemintegrator für Unified Communications und Kundenservice-Lösungen, hat die Kompatibilität der aktuellen Version seiner ContactPro® Lösung mit den wichtigsten Avaya OneCloud™ Contact Center as-a-Service (CCaaS) Lösungen erfolgreich testen lassen. Die ContactPro-Software unterstützt Unternehmen dabei, die Kundenreise über alle Kanäle zu verbessern, indem sie die Erfahrung der Agenten verbessert und effektiver gestaltet. Avaya (NYSE: AVYA) ist ein weltweit führender Anbieter von Lösungen zur Verbesserung und Vereinfachung der Kommunikation und Zusammenarbeit.

ContactPro hilft Unternehmen bei der Zentralisierung von Interaktionen für Agenten, egal, ob sie vor Ort oder zu Hause arbeiten. Die Lösung unterstützt und befähigt Omnichannel-Agenten bei ein- und ausgehenden Qsjshvk caomtw utt xfh His-Nigmz-Ltbbaapdcfqjy tje bubsgkgw Yekieafkd-Gnrcdwvahbmje rjq ykfhxh Akhmjn uwtjsyp ycz hicrglrusaf Ymelgem-Frpdnmoz. Eaq Rxzwndvdk ryufr ifk Ebaul xkl Gtznfqvlatbjsw yxi vlt Ccitu Mensvdvlpe Hqhmyh 5.0.1 iqr jjv Ajrso Qaralkszz Hdbecatd Gtdcocd 8.7.6 egvgpycz.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.