Bechtle enters partner agreement with ServiceNow

Bechtle AG has concluded a partner agreement with ServiceNow, growing its already extensive cloud portfolio. Bechtle is part of the global partner programme of the manufacturer specialising in cloud-based enterprise service management solutions. The partnership includes both sales and services, allowing Bechtle customers to benefit from a full range of services from consultation to deployment to technical support. The agreement applies to the entire Bechtle Group, strengthening the company’s position as a multi-cloud service provider.

Bechtle can now offer ServiceNow’s entire software portfolio. The initial focus of the largest independent IT systems integrator is on IT service management, which will be successively complemented by IT operations management and cloud management. Through its user-friendly cloud portal, Bechtle empowers its customers with a fast integration of flexible services from technology partners such as Microsoft and now also ServiceNow. Bechtle is planning to frequently offer new services via the digital cloud portal, allowing customers to simply add to their individual selection of services as required. “We very much look forward to this successful collaboration. The partnership with Bechtle will help us support more customers using ServiceNow’s platform and especially those customers who want to have a single source for all cloud services,” comments Daniel Osterbergh, Area Vice President, Alliances and Channel, ServiceNow EMEA

“The close collaboration with innovative partners is particularly important for Bechtle’s multi-cloud service offering. It is our excellent relationships with key vendors that allow us to provide such a broad range of cloud-based products and services that make up our portfolio for Software as a Service, Infrastructure as a Service and Platform. ServiceNow’s enterprise management solutions are a great addition to this portfolio,” says Michael Guschlbauer, Member of the Executive Board, IT System House & Managed Services, Bechtle AG.

Bechtle helps small and medium enterprises as well as public sector clients realise modern and future-ready IT architectures and easily source cloud services. Bechtle assists its customers all the way from consultation to highly available, round-the-clock cloud operation. Its portfolio includes individual and virtual private cloud solutions, established public cloud services, and Bechtle-exclusive cloud services. Bechtle can thus offer all types of cloud deployments, from on-site installations at the customers’ own data centres to centrally managed solutions provided from Bechtle’s secure data centres in Germany.

Bechtle is set to continue developing its cloud portfolio, including additional partnerships with leading manufacturers and cloud providers in the future.

About ServiceNow:

Your enterprise needs to move faster, but lack of process and legacy tools hold you back. Every day, thousands of customer requests, IT incidents, and HR cases follow their own paths—moving back and forth between people, machines and departments. Unstructured. Undocumented. Unimproved for years. With the ServiceNow® System of Action™ you can replace these unstructured work patterns of the past with intelligent workflows of the future. Now every employee, customer and machine can make requests on a single cloud platform. Every department working on these requests can assign and prioritize, collaborate, get down to root cause issues, gain real‑time insights and drive to action. Your employees are energized. Your service levels improve. And you realize game‑changing economics. Work at Lightspeed™. More at: servicenow.com