Arburg in Morocco: improves service with trading partner Sopri

(PresseBox) ( Lossburg, )
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- Cooperation with Sopri from June 2013 offers country-wide service support with fully qualified technicians
- Arburg active in Morocco through French subsidiary for over 20 years
- First trade fair appearance: vertical machine at the Plast Expo in Casablanca

As of June 2013, Arburg will offer better and faster service support throughout Morocco with its new trade partner Sopri. For this purpose, a nine-week intensive training course was held for Sopri's service technicians at Arburg's headquarters in Lossburg/Germany. French subsidiary Arburg S.A.S. will maintain its activities in the areas of sales and customer support in Morocco, as it has done for over 20 years. But this new cooperation will be even more effective on-site service.

As the market leader among European injection moulding machines suppliers, Arburg enjoys an excellent reputation in Morocco. Its customers include both global players and local businesses.

Sopri proves itself an excellent partner

A suitable trading partner was sought, which would be able to offer even more effective support than was previously provided on an exclusive basis by the French subsidiary in Paris. That partner was found in Sopri: Already established in the plastics industry since 1978, and a well-known name throughout the country with regard to training and consulting, the Moroccan company has unique knowledge of the market. Sopri employs a staff of up to 12 employees in both of the above-mentioned sectors.

Even more effective service

The service technicians who will work on Arburg's behalf in the future have not only completed their training directly at Arburg in Lossburg, but will also receive ongoing further training to ensure that they keep up with the latest technical developments. Arburg customers can rely on the same level of top-class service through Sopri everywhere in the country, from Agadir to Tangier and from Marrakesh to Oujda, which is also something quite unique for Morocco.

Through this local trading partner, Arburg intends to make its service in Morocco even faster and more effective: Service, including the maintenance, commissioning and calibration of Allrounders, is just as much part of the programme as the supply of spare parts to customer from a central warehouse in Casablanca.

Debut at Plast Expo

The first joint appearance by Arburg S.A.S. and the trading partner Sopri will take place at the Plast Expo to be held from 19 to 22 June in Casablanca. Arburg will be the first European manufacturer to be represented with a machine at this trade fair. Visitors will have the opportunity to see a vertical Allrounder 175 V for overmoulding inserts at stand 4M. Arburg offers the widest range of vertical machines in the industry, a segment that is extremely interesting for Morocco as cable overmoulding is significant in the local plastics processing industry.
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