Advantest Again Distinguished as World's #1 ATE Supplier and THE BEST Large Supplier of Chip Making Equipment in Annual Customer Satisfaction Survey
Superior Levels of Satisfaction Recorded for Advantest as a Partner, Technical Leader, and Recommended Supplier
(PresseBox) (San Jose, Calif., )Advantest has been named to the 10 BEST list every year since the inception of the survey 34 years ago. The survey ratings are based on direct customer feedback representing nearly two-thirds of the world’s chip producers, which include integrated device manufacturers (IDMs), fabless companies, and outsourced assembly and test (OSAT) providers.
According to TechInsights, Advantest, THE BEST supplier of test equipment in 2020 and 2021, was again the leading ATE company in 2022 and topped the 10 BEST list of large suppliers of chip making equipment. Worldwide participants rated equipment suppliers among 14 categories based on three key factors: supplier performance, customer service, and product performance. The categories span a set of criteria including cost of ownership, quality of results, field engineering support, trust, and partnership.
In the 2022 survey, Advantest achieved superior customer ratings for Recommended Supplier, Trust in Supplier, Technical Leadership, Partnering, and Field Engineering Support. According to TechInsights, Advantest continually ranks high among THE BEST Suppliers of Test Equipment and in 2022 was once again the only ATE supplier to receive a TechInsights Five-Star designation.
“Year after year, Advantest delivers on its promise of technological excellence, and it’s clear that the company continues to prioritize customer success as part of its long-term strategy,” commented G. Dan Hutcheson, vice chair of TechInsights. “By continually innovating and adapting to changing market dynamics, expanding its broad product portfolio and leveraging its global sales and support network, Advantest enables its customers to move forward with their latest chip designs and products. Thanks to these factors and more, Advantest has once again earned the highest ratings from the world’s global manufacturers.”
“We are humbled by the high evaluation we have received again this year from our customers around the world, despite the sustained global semiconductor shortage,” said Yoshiaki Yoshida, Advantest Corporation President and CEO. “It goes without saying that semiconductors are indispensable for our daily lives and for solving social issues, and we expect semiconductor demand to remain high as new applications emerge. We will continue to fulfil our responsibilities in the semiconductor supply chain and strive to live up to the trust that our customers place in us.”
Since 1988, this annual Customer Satisfaction Survey is the only publicly available survey tool for customers to provide feedback for suppliers of semiconductor equipment and subsystems.
As a global provider of test solutions for SoC, logic and memory semiconductors, Advantest has long been the industry’s only ATE supplier to design and manufacture its own fully integrated suite of test-cell solutions, comprising testers, handlers, device interfaces, and software – assuring the industry’s highest levels of integrity and compatibility.
About TechInsights
TechInsights is widely recognized as the world’s leading provider of advanced technology analysis and intellectual property services, providing content and services to the world’s most successful technology companies. For over 30 years we have existed to support a fair marketplace where semiconductor and electronics intellectual property can be innovated and monetized. By revealing the innovation others cannot inside the broadest range of advanced technology products, we enable business leaders to make the best technology investment decisions and prove patent value with fact-based information. More information is available at https://www.techinsights.com/