ABBYY Helps Automate Key Business Processes for Banque Populaire de l'Ouest
Leading bank modernises the processing of its credit applications and inheritance documents
The inheritance and credit departments at Banque Populaire de l’Ouest manage thousands of cases per year and deal with a wide variety of document types. The documents arrive through multiple channels including post and email. To help get a handle on these complex processes Banque Populaire de l’Ouest turned to ADOC Solutions, an ABBYY solution partner and an expert in document management solutions. ADOC Solutions was initially selected as a service provider by the Caisse d’Épargne Bretagne Pays de Loire (CEBPL), member of the BPCE group, for whom they developed a document digitisation solution in 2012.
“The success of the project for CEBPL was an important factor for Banque Populaire de l’Ouest in choosing ADOC Solutions for its digitisation project in its inheritance and credit departments. The goal was to facilitate access to information for all employees and eliminate the manual circulation of paper documents,” says Jean-Sébastien Wagner, general director at ADOC Solutions.
To power the solution, they chose a digital mailroom solution for automation needs of customer oriented businesses. It is a feature-rich solution that digitises, intelligently classifies and quickly routes content throughout an organisation.
“ABBYY offers a wide range of products which help banks and other organisations of different sizes to manage considerable volumes of documents, as well as process and understand their content,” indicates Gregory Laborderie, commercial director at ABBYY France. “Thanks to our solutions, we can respond to customer needs in the digital world.”
Prior to implementing the solution the bank received all documents in paper form and distributed and processed them manually. Now all document handling takes place automatically – the incoming documents can be easily digitised and classified. Then, based on the classified information, the documents are allocated to the employee in charge. The solution was easily implemented and customised according to the needs and requirements of the bank. The teams mastered it quickly due to its ease of use, practicality, improvement of customer responsiveness and simplicity in circulating documents.
To learn more, please visit: www.abbyy.com/en/flexicapture-for-mailrooms
About ADOC Solutions
ADOC Solutions offers its clients comprehensive expertise in document management and digitisation solutions:
Document capture: departmental and production scanners, document recognition, data mining
Document and business process management: document circulation processes, ECM, electronic archiving
Services: audits, assistance in projects, digitisation etc.
Today ADOC Solutions has over 1,200 customers across the country, particularly in the banking sector, with solutions for credit management, real estate, insurance and Human Resources. For more information, please visit the website: www.adoc-solutions.eu
ABBYY Europe GmbH
ABBYY Europe GmbH is a member of the ABBYY Group supporting sales and marketing activities in Western Europe. ABBYY is a leading provider of document recognition, data capture, and linguistic technologies and services. Its products include the ABBYY FineReader line of optical character recognition (OCR) applications, ABBYY FlexiCapture line of data capture solutions, and development tools. ABBYY offers Professional Services to help customers implementing business solutions based on ABBYY's products. Paper-intensive organisations from all over the world use ABBYY solutions to automate time- and labour-consuming tasks and to streamline business processes. ABBYY products are used in large-scale government projects such as those of Australian Taxation Office, Lithuanian Tax Inspectorate, Ministry of Education of Russia, Ministry of Education of Ukraine, Montgomery County Government of the USA and the Government of Canada. Companies that license ABBYY technologies include BancTec, Canon, EMC/Captiva, Hewlett-Packard, KnowledgeLake, Microsoft, NewSoft, Notable Solutions, Samsung Electronics and more. ABBYY OCR applications are shipped with equipment from the world's top manufacturers such as Epson, Fujitsu, Fuji Xerox, Microtek, Panasonic, PFU, Plustek, Ricoh, Toshiba, and Xerox. ABBYY is an international company with offices in Germany, the UK, France, Spain, Ukraine, Cyprus, Russia, the United States, Canada, Australia, Japan and Taiwan. For more information, visit www.ABBYY.com.
ABBYY, the ABBYY Logo, FineReader and FlexiCapture are either registered trademarks or trademarks of ABBYY Software Ltd. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners and are hereby recognised.