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Calabrio GmbH Bismarckstrasse 142 47057 Duisburg, Germany https://www.calabrio.com
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Joint Teleopti - ZOOM WFO solution featured for the 4th time in a row on Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization

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Teleopti, global leader in workforce management (WFM) software for contact centers, brings with partner ZOOM the best of WFM and quality management together in a fully integrated workforce optimization (WFO) suite. The jointly developed suite has once again been positioned in the Gartner Magic – now for the fourth year in a row.

“We’re pleased to announce that our jointly developed, cutting-edge WFO suite of contact-center technologies, which includes Teleopti WFM, is once again included in the Magic Quadrant this year,” says Simon Vostrý, founder and CEO of ZOOM International. “Inclusion is truly an honor, especially now four years in j nxx.”

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.