ServiceNow (NYSE: NOW), the enterprise cloud company, today announced it has agreed to acquire DxContinuum in an all-cash transaction expected to close this month. The pioneer in intelligent automation, ServiceNow can further increase productivity for its customers by applying machine-learning capabilities and data models developed by DxContinuum. As more Internet of Things devices make service requests, it is increasingly important that those requests be categorized, routed and responded to. Hundreds of thousands of machine and manual work requests can now be effectively and automatically categorized and routed for each ServiceNow customer, bringing the “intelligent automation” of today’s manual processes one igfu vrhcyb.
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