New Patch Level Release Including Attractive Features and Pioneering Technology

(PresseBox) (Oberursel, ) OTRS AG (WKN A0S9R3), the vendor and world’s leading provider of the open source help desk software "OTRS", including the supplementary IT-Service Management Module "OTRS::ITSM", as well as the cloud-based and on-premise solutions of the OTRS Business Solution™, will bring out the Patch Level Release OTRS 5s on NOV 1st, 2016.

OTRS 5s offers a wide range of interesting new functionalities in the areas of security, calendar integration, WebRTC and web services. This new patch level release is thus a starting point for implementing state-of-the-art technology and trendsetting functionalities.

Christopher Kuhn, COO of OTRS AG: "OTRS 5s sees us deliberately pushing for innovation and for the first time seeking to set our own trends through the improvement of OTRS. With our patch level release we also want to offer a foretaste of the innovations to be expected with OTRS 6, as the highlights of OTRS 5s will be expanded and improved with the next release. There are thus many good reasons to start benefitting right away from the innovations of OTRS 5s."

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