Sweden's independent ATM operator Kontanten awards service contract to Wincor Nixdorf

(PresseBox) (Paderborn, ) Wincor Nixdorf is assuming responsibility for providing service to a total of 240 automated teller machines for Kontanten, an independent ATM operator in Sweden. It is doing so under the terms of a 3-year agreement that Kontanten and Wincor Nixdorf have just signed. The services covered by the agreement range from classic ATM maintenance to remote real-time monitoring of all machines, thus guaranteeing the customer improved system availability.

Kontanten is the leading independent ATM operator in the Nordic marketplace, with installations in all big Swedish cities. The company is fully independent of other financial institutions and supplies its customers - in the main supermarkets, shopping malls and service stations in the Nordic regions - with automated teller machines.

Details of the agreement include system installation, upgrades and conversions and all services involved in maintenance and repairs. In addition, an end-user help desk will be available. All ATMs are linked remotely to Wincor Nixdorf's system management center, which performs 24/7 real-time monitoring including prompt trouble ticketing and remote maintenance. Wincor Nixdorf will also be handling software implementation and distribution of software updates.

Monitoring and administration are handled by the eServices Platform, which is geared to the special needs of all self-service systems. Its function array includes remote diagnostics and status reports for all connected systems. The detailed status information collected with eServices Platform enables precise fault diagnostics, making it possible to avoid downtimes completely or to get failed systems up and running again without delay. The wealth of information that eServices Platform processes is used to maintain maximum device availability and optimize network performance.

Kontantens ATM systems are connected through an ADSL based network in Sweden and a GPRS based network in Finland. The services provided over the network are monitoring, administration, transactions, alarm to the security company and third-party advertising functions.

This document contains forward-looking statements that are based on current estimates and assumptions made by the management of Wincor Nixdorf AG to the best of its knowledge. Such forward-looking statements are subject to risks and uncertainties, the non-occurrence or occurrence of which could cause the actual results - including the financial condition and profitability of Wincor Nixdorf - to differ materially from or be more negative than those expressed or implied by such forward-looking statements. This also applies to the forward-looking estimates and forecasts derived from third-party studies. Consequently, neither the Company nor its management can give any assurance regarding the future accuracy of the opinions set forth in this document or the actual occurrence of the predicted developments.

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