Siemens wins major order to modernize communications landscape at HDI-Gerling
The contract awarded by HDI-Gerling covers modernization of systems and the extension of individual communications services to additional areas of the company. Siemens IT Solutions and Services will provide around 10,000 HDI-Gerling employees with a state-of-the art communications infrastructure from Siemens Enterprise Communications based on HiPath 8000 and Cisco technology. The new landscape will be rolled out at 263 customer locations in Germany. The IT service provider will also migrate the customer's call center to a new communications platform provided by Siemens Enterprise Communications (OpenScape Contact Center). On top of this, the two existing BS2000 data centers in Cologne and Hanover are to be consolidated at a single location in the latter city.
"The communications infrastructure is an important success factor in the insurance business. The solution we will implement and operate together with Siemens will make a significant contribution to providing highly-efficient and customer-oriented processes", said Dr. Thomas Noth, Member of the Board of Management at Talanx AG.
About Siemens IT Solutions and Services
Siemens IT Solutions and Services is a European based premium player providing state-of-the-art IT solutions and delivering outsourcing services with global reach. Within the IT service chain, the portfolio of Siemens IT Solutions and Services ranges from consulting, software deployment and system integration to the comprehensive management of IT infrastructures. Through profound industry know-how and beneficial innovations, the company enables customers to transform their business processes on an ongoing basis. With a workforce of more than 35,000 employees Siemens IT Solutions and Services had revenue of some 4.7 billion euro in fiscal 2009, which ended on September 30, - over 75 percent of this revenue came from outside of Siemens. Further information at: www.siemens.com/it-solutions.